Terms & Conditions

Last Updated: September 1, 2025

Please read these Terms of Use (these 'Terms') carefully as they are designed to govern your use of DiskALERT, including the use of all software applications that include or link to these Terms (collectively, DiskALERT). DiskALERT is designed to provide reminders, fleet management analytics, vehicle compliance monitoring, permit tracking, and other related features to support individuals/owners and any companies with a fleet of vehicles.

By signing up for, or otherwise using, the DiskALERT App, you agree to these Terms. If you do not agree to these Terms, then you as a user will not be able to continue using the DiskALERT App or access any of its content.

1. Service Provider

These Terms are between you and DiskALERT.

2. Age and Eligibility Requirements

To use the DiskALERT App and access its content, you must meet the following conditions:

  1. be at least 16 years old, or the legal minimum age required in your country,
  2. have parental or guardian approval if you are considered a minor in your jurisdiction,
  3. be legally capable of entering into a binding agreement with us and not prohibited from doing so under applicable law, and
  4. live in a country where the App is offered.

You also confirm that any registration details you provide to DiskALERT are accurate, truthful, and complete, and that you will keep them up to date. If you are under the age of majority in your country, your parent or guardian must accept these Terms on your behalf. More details on age requirements are provided during the sign-up process. If you do not meet these minimum requirements, DiskALERT will not be able to create an account for you.

3. The DiskALERT Service Provided by Us

We provide numerous DiskALERT App options. Certain DiskALERT App options are provided with a trial period of 3 months, while other options require payment before they can be accessed (the "Paid Subscriptions"). We may also offer special promotional plans, from time to time.

Trials

From time to time, we or others on our behalf may offer trials of Paid Subscriptions for a specified period without payment or at a reduced rate (a "Trial"). By using a DiskALERT App via a Trial, you agree to the DiskALERT Premium Promotional Offer Terms.

Application Limitations and Modifications

We apply reasonable effort and expertise to ensure the DiskALERT App functions properly and delivers the reminders, data, and analytics you rely on. That said, our services and their availability may change periodically, in line with applicable laws, and without liability to you. For example:

4. Your Use of the DiskALERT App

You will be required to create a DiskALERT user account to use all or part of the DiskALERT App. Your username and password are for your personal use only and should be kept confidential. You understand that you are responsible for all use (including any unauthorized use) of your username and password. Please make sure to notify our Customer Service team immediately if your username or password is lost or stolen, or if you believe there has been unauthorized access to your account.

DiskALERT may reclaim, or require you to change, your username for any reason.

5. Your Rights to Use the DiskALERT App

Access to the DiskALERT App

As long as you comply with these Terms (and any other applicable conditions), we grant you a limited, non-exclusive, and revocable right to use the DiskALERT App and its Content for personal, non-commercial purposes (referred to as "Access"). This Access will remain in effect until you or DiskALERT choose to end it. You agree not to share, redistribute, or transfer the DiskALERT App or its Content unless expressly permitted by DiskALERT.

Please note that the DiskALERT software and its Content are licensed, not sold or transferred, to you. DiskALERT and its ownership team retain all rights and ownership to the software and Content, even after you install them on your devices.

6. DiskALERT's Proprietary Rights

The DiskALERT App and its Content are the property of DiskALERT. All DiskALERT trademarks, service marks, trade names, logos, domain names, and any other features of the DiskALERT brand ("DiskALERT Brand Features") are the sole property of DiskALERT. These Terms do not grant you any rights to use any DiskALERT Brand Features whether for commercial or non-commercial use.

You agree to abide by the DiskALERT User Guidelines and not to use the DiskALERT App, the Content, or any part thereof in any manner not expressly permitted by these Terms.

7. Data Collection and Privacy

Data We Collect:

Data Usage:

The collected data is solely used to help remind users of upcoming license and or permit renewals. We do not share your personal data with third parties. We do not use any of the data you (user) have entered onto/into 'diskALERT', for any personal (developers of 'diskALERT') gain.

Data Storage:

All data is securely stored using Supabase data infrastructure, protected by encryption and security practices. 'diskALERT' maintains the right to change the storage facility from time to time, should it be necessary, with or without notice to app users. 'diskALERT' and its developers, will take it upon themselves, to make sure all user data is kept safe, transferred safely, and has the same, if not better, security rules within any new storage/database.

User Control

You can delete or edit your data (where applicable) at any time within the app. Deleting your account will permanently remove all your data from our systems and 'diskALERT' will not in any way or form be held liable for lost data.

8. Payments and Cancellation

Billing

You may purchase a Paid Subscription directly from DiskALERT or through a third party either by:

Tax rates are calculated based on the information you provide and the applicable rate at the time of your monthly charge.

Price and Tax Changes

DiskALERT reserves the right to adjust the pricing of Paid Subscriptions, including recurring fees, from time to time. Any changes to subscription costs will be communicated to you in advance or within a reasonable notice period. Revised prices will apply at the beginning of the next billing cycle following the date the change is announced. In accordance with applicable law, if you continue using the DiskALERT App after the updated pricing takes effect, it will be considered acceptance of the new rate. If you do not agree to the change, you may opt out by canceling your Paid Subscription before the new price becomes effective.

Tax charges are determined by the rates in effect at the time your subscription fee is billed. These rates may vary over time in accordance with local tax laws in your country, state, province, or city. Any adjustments to tax rates will be applied automatically, based on the account details you have provided.

Renewal and Cancellation

Unless otherwise specified for a Pre-Paid Period, payments made to DiskALERT (or to the third-party provider through which your subscription was purchased) will automatically renew at the end of each subscription term, unless you cancel before the current period expires. Instructions on how to cancel can be obtained by contacting our Customer Support team. When you cancel, the subscription will remain active until the last day of the current billing period, after which your access to that subscription and the DiskALERT Service will end. Please note that partial subscription periods are non-refundable and no credits will be issued.

If you obtained a Paid Subscription via a promotional or discount code, the subscription will expire once the period specified in the code ends, or when the pre-paid balance is insufficient to cover continued use of the DiskALERT App.

Right of Withdrawal

By enrolling in a Trial, you acknowledge that the right to withdraw from the Paid Subscription associated with that Trial ends ninety (90) days after the Trial begins. If you do not cancel before the Trial expires, you forfeit your withdrawal right and authorize DiskALERT to automatically charge the agreed subscription fee (monthly or yearly, depending on your plan) until you decide to cancel. For shorter trials or those provided via promotional codes, you expressly agree that access to the paid service begins immediately after the Trial ends, at which point the withdrawal right is no longer applicable.

If you purchase a Paid Subscription without a Trial, you accept that the subscription fee is non-refundable, as DiskALERT provides a confirmation option before payment is finalized. In the event of any dispute or query, you may contact DiskALERT within fourteen (14) days of purchase to request withdrawal. If accepted, a cancellation or administrative fee may be applied, which will be deducted from your original payment, with the remainder refunded at DiskALERT's discretion. DiskALERT retains the final decision in such cases.

By completing your purchase, you expressly agree that service delivery will begin immediately, that you waive your right of withdrawal once access is granted, and that DiskALERT is authorized to process recurring charges each billing cycle until cancellation.

9. User Guidelines

We've established guidelines for using the DiskALERT App, to make sure the DiskALERT App stays enjoyable for everyone and all possible users/drivers/owners ("DiskALERT User Guidelines"). In using the DiskALERT App, you must comply with the DiskALERT User Guidelines, as well as all applicable laws, rules, and regulation, and respect the intellectual property, privacy, and other rights of third parties.

Brand Accounts

If you establish a DiskALERT account on behalf of a company, organization, entity, or brand (a "Brand", and such account a "Brand Account"), the terms "you" and "your", as used throughout these Terms (including other DiskALERT terms and conditions incorporated by reference herein), apply to both you and the Brand.

If you create a Brand Account, you represent and warrant that you are authorized to grant all permissions provided in these Terms (including any other applicable DiskALERT terms and conditions) and to bind the Brand to these Terms.

10. Content and Intellectual Property Rights

User Content

DiskALERT is not responsible for what you or others post as data, capture as data, or request as any data/information about your, or any other stored vehicles and or permits.

Monitoring User Content

DiskALERT may, but has no obligation to, monitor or review any user content posted, applied, or saved on the diskALERT App. DiskALERT reserves the right to remove or disable access to any User Content for any or no reason, should there be any possible reason for any data to cause or possibly cause harm to diskALERT or any of its users.

Licenses That You Grant Us

User Content

By posting, uploading, or sharing any content on the DiskALERT App, you grant DiskALERT a worldwide, non-exclusive, royalty-free license to use, modify, publicly perform, publicly display, reproduce, and distribute such content for the purpose of operating and providing the DiskALERT service.

Feedback

If you share any ideas, suggestions, or other forms of feedback regarding the DiskALERT App or its content ("Feedback"), you acknowledge that such feedback is not confidential. DiskALERT may freely use, implement, or distribute this Feedback without limitation and without any obligation to compensate you.

Your Device

By using the DiskALERT App, you grant us permission to: (1) utilize the processor, storage, and bandwidth capacity of your device as necessary to ensure proper functionality of the App, and (2) deliver advertising and other relevant information to you, as well as allow our trusted partners to do so, in line with the DiskALERT Privacy Policy.

Content Experience

The type of Content you see within the DiskALERT App, including how it is presented and arranged, may be influenced by commercial factors, such as agreements DiskALERT has with third-party partners.

Infringement Claims

DiskALERT is committed to respecting the intellectual property rights of others. If you believe any Content within the App violates your copyright, please refer to the DiskALERT Copyright Policy for guidance on how to submit a claim.

11. Customer Support, Information, Questions and Complaints

For customer support with account- and payment-related questions ("Customer Support Queries"), please use Customer Support resources listed on the About Us section of our website.

If you have any questions concerning the DiskALERT App or these Terms (including any additional DiskALERT terms and conditions incorporated herein), please contact DiskALERT Customer service by visiting the About Us section of our website.

12. Problems and Disputes

Suspension and Termination of the DiskALERT App

These Terms remain in effect until ended by either you or DiskALERT. You may terminate them at any time, but doing so means you must stop using and accessing the DiskALERT App. DiskALERT may suspend your access or terminate these Terms (including any incorporated conditions) if we believe you have violated them, if the App or a key feature is discontinued with reasonable notice, or if we are required to do so under applicable law.

If either you or DiskALERT terminates these Terms, or if your access is suspended, you agree that DiskALERT will not be liable to you, subject to applicable laws, and (unless otherwise stated in these Terms) no refunds will be issued for payments already made. To learn how to close your DiskALERT account, please refer to the Customer Support resources on our About Us page.

The following sections will continue to apply even after termination:

Along with any other provisions that, by their nature, are intended to remain in force after termination.

Warranty Disclaimers

DiskALERT provides the App with reasonable skill and care and in line with any specifications we publish. However, aside from this, the DiskALERT App is offered "as is" and "as available," without any warranties, express, implied, or statutory. This includes, but is not limited to, implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, and non-infringement. DiskALERT and content owners do not guarantee that the App or its Content is free from viruses, malware, or other harmful components.

DiskALERT also makes no guarantees or accepts responsibility for third-party applications (or their content), user-generated content, devices, or any products or services offered, promoted, or advertised by third parties within or through the App or linked websites. Any dealings between you and such third parties are solely between you and them. No information, whether provided verbally or in writing by DiskALERT, creates any warranty on our behalf. This disclaimer applies to the fullest extent allowed by applicable law.

Certain jurisdictions do not permit the exclusion of implied warranties or restrictions on statutory consumer rights. In such cases, parts of this section may not apply to you, and your statutory rights will remain unaffected.

13. Limitation of Liability and Time for Filing a Claim

Limitations and Remedies

As permitted by applicable law, you agree that your only remedy for any issues or dissatisfaction with the DiskALERT App is to uninstall the DiskALERT software and discontinue use of the App. DiskALERT bears no responsibility or liability for third-party applications or their content made accessible through or in connection with the DiskALERT App. While your use of third-party applications may be governed by separate agreements with those providers, your sole remedy—both with respect to DiskALERT and those third parties—for any issues or dissatisfaction is to uninstall or cease using such third-party applications.

Limitation of Liability

To the maximum extent permitted by law, DiskALERT, along with its directors, officers, shareholders, employees, agents, affiliates, subsidiaries, successors, assigns, suppliers, and licensors, shall not be liable for:

  1. Any indirect, incidental, special, punitive, exemplary, or consequential damages;
  2. Any loss of profits, business, data, or use (whether direct or indirect), arising from or connected to your use of, or inability to use, the DiskALERT App, devices, third-party applications, or their content;
  3. Any claims relating to the DiskALERT App, third-party applications, or their content in an amount exceeding the greater of (a) the total fees you paid to DiskALERT during the twelve (12) months prior to the initial claim.

Exceptions

Nothing in these Terms excludes or limits DiskALERT's liability where such exclusion or limitation is prohibited by law. This includes liability for fraud, fraudulent misrepresentation, or for death or personal injury caused by negligence, as well as any other type of liability that cannot legally be excluded or restricted.

Time Limits on Claims

Except where prohibited by applicable law, any claim arising under these Terms must be filed within one (1) year from the date the claimant knew, or reasonably should have known, of the act, omission, or event giving rise to the claim. Claims not filed within this period are permanently barred.

14. Indemnification

You agree to indemnify and protect DiskALERT from any reasonably foreseeable direct losses, damages, or expenses (including reasonable legal fees and costs) that DiskALERT may suffer or incur as a result of or in connection with:

  1. Your violation of these Terms (including any additional terms and conditions incorporated by reference);
  2. Any User Content, data, or information you upload, post, or otherwise provide;
  3. Any actions or activities you carry out within or through the DiskALERT App; and
  4. Any breach of law or infringement of the rights of a third party committed by you.

15. Governing Law, Mandatory Arbitration and Venue

Governing Law and Jurisdiction

Unless mandatory laws in your country of residence state otherwise, these Agreements (including any non-contractual disputes or claims arising from or related to them) will be governed by the laws of the state or country where DiskALERT is based. The specific jurisdiction will be disclosed if required for legal proceedings or regulatory purposes.

Class Action Waiver

To the extent allowed under applicable law, you and DiskALERT agree that claims may only be brought against one another in an individual capacity, and not as a plaintiff or participant in any class or representative action. Unless both you and DiskALERT consent otherwise, no arbitrator or judge may combine claims from multiple individuals or preside over any representative or class proceeding.

Arbitration Agreement

If you are located in, operate from, or conduct business in a jurisdiction where this clause is enforceable, the following arbitration provisions apply:

Dispute Resolution and Arbitration

You and DiskALERT agree that any dispute, claim, or controversy relating to these Agreements or your use of the DiskALERT App (whether arising from contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether occurring during or after the Agreements) will be resolved through binding individual arbitration. Arbitration is a less formal process than court litigation: there is no judge or jury, discovery is more limited, and review of arbitration awards by courts is restricted. The arbitrator must apply these Agreements and may grant the same relief a court could (including attorney fees), except that the arbitrator may not award injunctive or declaratory relief benefiting individuals other than the parties involved. This arbitration clause remains enforceable even after termination of the Agreements.

Exceptions

Despite the above, both you and DiskALERT retain the right to:

Arbitration Rules

Arbitration will be conducted under the International Chamber of Commerce (ICC) Rules then in effect, administered by the ICC International Court of Arbitration, and overseen by one or more arbitrators appointed in line with those Rules. Arbitration will be conducted in English, unless mandatory laws in an EU member state or another jurisdiction require otherwise. The governing law applied will be that of the state or country specified under the Governing Law clause, excluding conflict-of-law principles.

Timeframe for Filing Claims

Arbitration must be initiated within one (1) year from the date the claimant first knew, or reasonably should have known, of the act or event giving rise to the dispute. Claims filed after this period are permanently barred, unless applicable law requires a longer filing period.

Notice and Procedure

Before beginning arbitration, the party intending to bring a claim must first send written notice to the other party. Notices must be delivered by certified mail or recognized courier service (signature required). If DiskALERT does not have a physical address on record for you, notice may be sent via email. The notice must describe the nature and basis of the dispute and specify the relief sought. Both parties will attempt in good faith to resolve the matter directly within 30 days of receipt. If no resolution is reached, either party may proceed with arbitration. Settlement offers made during this process may not be disclosed to the arbitrator until a final decision is issued. If the arbitrator rules in your favor, DiskALERT will pay the greater of: (1) the amount awarded, (2) the last written settlement offer made by DiskALERT prior to the award, or (3) $100 USD. All arbitration-related documents and information must remain strictly confidential and used only for purposes of the arbitration or enforcement of the decision. Neither party may make public announcements regarding the dispute, arbitration, or outcome without legal requirement.

Severability

If any part of this arbitration clause is found to be unenforceable, the remaining provisions will remain in full effect. However, if the prohibition on class or representative actions is found unenforceable, then the entire arbitration clause will be void (except for the prohibition on class or representative actions). In such a case, the dispute will be resolved by a court of competent jurisdiction, and you and DiskALERT agree to submit to the personal jurisdiction of that court.

16. About These Terms

Changes to These Terms

DiskALERT may update these Terms from time to time. If we do, we will provide you with notice of such changes, for example by sending an email to the address associated with your account, by providing a notice through the DiskALERT App, or by other legally required means. If you do not agree to the changes, you must stop using the DiskALERT App. Your continued use of the DiskALERT App after the effective date of the changes constitutes your acceptance of the amended Terms.

Severability

If any provision or part of a provision in these Terms is found to be unlawful, void, or unenforceable, that provision (or the relevant part) will be deemed severed from these Terms. The severance will not affect the validity and enforceability of any remaining provisions.

Assignment

DiskALERT may assign these Terms, in whole or in part, to any third party at any time without notice to you. You may not assign these Terms, or any part of them, to any third party without DiskALERT's prior written consent. Any attempt by you to assign these Terms without such consent will be void.

No Waiver

If you or DiskALERT fail to enforce any part of these Terms, that failure will not constitute a waiver. A waiver is only effective if it is in writing and signed by the waiving party.

Entire Agreement

These Terms constitute the entire agreement between you and DiskALERT regarding the DiskALERT App. They supersede all prior or contemporaneous oral or written agreements, proposals, or communications between you and DiskALERT relating to the subject matter of these Terms.

Third-Party Rights

Other than as expressly stated in these Terms, these Terms do not create any legal rights for any other person or entity.

Contact Information

If you have any questions about these Terms, please contact DiskALERT at the contact information provided in the About Us section of our website.